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Information & FAQ's

Krave Therapeutic Massage, hydrate post massage

We require this CLIENT INTAKE FORM on your first visit 

We recently switched to a DIGITAL INTAKE FORM, please watch your email/text and complete the form prior to arrival.  Please make sure to enter all fields.  If we don't get the digital form, we will have the paper version ready for you upon arrival. 

WATER INTAKE is especially important after massage. Water will help rid your body of toxins released during session. Please make sure you properly hydrate after your session or it could result in undesired soreness and fatigue.

In our desire to be effective and fair to all clients,
the following policies are honored . . .

  • Arrival Time:  Please arrive five minutes early for your appointment.  The time set aside for your appointment is completely yours.   If you are late to your scheduled session, you are missing out on your massage time.  The session will still end at the regularly scheduled time and the full cost of the session will be expected as the time was set aside for you.
  • Cancellations:  12-hour advance notice is required, failure to cancel within the 12-hour window before your scheduled appointment may result in a $50 cancellation fee. Cancellations will be accepted online up to 12-hours before your appointment.
  • No-Shows:  Anyone who either forgets or consciously chooses to forego their scheduled appointment for whatever reason will be considered a "no-show" and will be liable for the full amount of the booked session.  
  • Contraindications:  There are certain medical conditions where massage may not be advised.  Such situations include present fever indicating infection, contagious conditions, existing blood clots, or the like.   We reserve the right to decline massage treatment in such situations.
  • Forms of payment accepted:  Cash, Zelle, Venmo, Apple Cash, Debit, Visa, MC, AMEX, Discover, FSA, and HSA cards are all acceptable forms of payment.  We do not handle insurance claims, but will be happy to supply you with a receipt for you to submit to your insurance company for possible reimbursement.
  • Privacy Policy:  Your privacy is very important.  Your information will be kept completely confidential and will not be shared with anyone.
  • Confidentiality:  Discussion between client and therapist is completely confidential.  You may choose to talk during the massage or you may not.  The only information ever shared is if by court order and only your session records would be released which may or may not have notes pertaining to discussions that have taken place between client and therapist.  
  • Client Boundaries/Feedback:  We respect your boundaries and understand that there may be situations that are uncomfortable for you.  Feedback is very important as it helps you get the most out of your visit.  Please don't be afraid to speak up and let us know if we employ any massage techniques that make you uncomfortable, and it is equally important to share anything that you particularly do enjoy.
  • Comfort & Possible Concerns:  You should undress to your comfort level.  If you are not comfortable you will not be able to relax.  You reserve the right to stay dressed, undress to your undergarments, or completely undress.  You will be draped by a sheet at all times.  Only the area being worked will be undraped.  The therapist will always leave the room while you get on/off the table and makes sure you are fully covered before re-entering.  Breast and genital areas will not be massaged under any circumstance.  No sexual discussion, interaction, or innuendo is tolerated and is never appropriate.   If at any time the client or the therapist feels uncomfortable, we both respectfully reserve the right to immediately end the session. 
  • Sanitation & Hygiene:  All equipment and linens that come in contact with clients will be cleansed and sanitized in an appropriate and approved method.  All lotion and oil is dispensed in a contamination-free manner.  Before and after each massage, the therapist will sanitize and wash hands and forearms.  Clients are expected to come to the session clean and will inform the therapist of any breaks in their skin so the areas may be avoided and/or the therapist may choose to wear gloves.  Hygiene is important to us as well as it is to you.
  • Breathing:  Breathing during massage is very beneficial; it helps carry oxygen to your muscles and assists in release.  Breathing can also be a good way to communicate to your therapist without having to speak.  Deep breaths throughout the session and especially on extremely tense areas is encouraged.
  • Water Intake:  The consumption of water after a massage is very important.  Because toxins are released from your soft tissue during massage, it is recommended that you drink plenty of water following your massage to flush them from your system. Following this simple instruction will help alleviate any unnecessary soreness.
  • Informed Notice:  Please note that we reserve the right to decline service at any time, at our discretion.

Make Massage a Habit  . . .  
Just for the Health of it !

As with exercise, massage has the greatest benefit when you receive it regularly.  The more “practice” you give your body’s systems at functioning in a stress-free and efficient manner, the more “skilled” your body becomes at functioning optimally under challenging circumstances. Regular massage can help your body maintain its overall health.

BENEFITS of Therapeutic Massage

Alleviate Stress & Anxiety
Relieve Painful & Tight Muscles
Reduce Tingling in Arms and Legs
Heal Injuries  &  Prevent New Injuries
Encourage Joint Flexibility
Relieve Headaches & Migraines
Encourage Restful Sleep
Improve Concentration
Increase Serotonin & Dopamine
Reduce Scar Tissue & Stretch Marks
Release Endorphins
Boost Immunity by Stimulating Lymph
Reduce Medication Dependence
Overall Better Quality of Life


Where will my massage session take place?

Your session will take place in a safe & comfortable quiet room. Soft music will be played to help you relax. You will lie on a table especially designed for your comfort with an adjustable face rest, bolsters for your knees and ankles, and a heat option.

Must I be completely undressed?

Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.  

Will the therapist be present when I disrobe? 

No, the therapist will always leave the room while you undress, relax onto the table, and cover yourself with a clean sheet - and if desired, a blanket as well. Your therapist will knock before re-entering the room to make sure you are fully covered and ready to start your massage. 

Will I be covered during the session? 

You will be comfortably & properly draped with a sheet at all times. Only the area being worked on will be exposed. If you feel too cold or exposed, we can also add a blanket over the sheet for added weight, warmth & comfort.  

What parts of my body will be massaged? 

A typical full-body session will include work on your back, neck, shoulders, arms, hands, legs, feet, pecs, glutes, scalp and face.  Please note, we always sanitize hands before touching your face & try to minimize the amount of lotion/oil that contacts your hair and scalp. Pecs and glutes can be worked over the sheet. Please let your therapist know if you have any areas you would like them to avoid.  
Note: If you would like your stomach/abdominals massaged, you will need to specifically request it.

What will the massage feel like? 

Your session may start with some compression over the sheet, then broad, flowing strokes that will help calm your nervous system. As your body becomes relaxed, pressure will gradually be increased to relieve areas of muscular tension. A light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin.  You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage? 

There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you, and the therapist will integrate all the modalities that he/she feels will be best for you, thus giving you a personalized therapeutic massage.

What should I do during the massage session? 

During the massage, make yourself comfortable. The therapist will either gently move you or tell you what is needed throughout the session. Most therapists prefer you not to help (unless asked). Many people just close their eyes and relax, communicating if/when they need more or less pressure, or anything else relevant to the session. If you have any questions, please feel free to ask.

How will I feel after the massage? 

Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Sometimes you will feel a little sore from the session, depending on the level of pressure you prefer or need. 

What are the benefits of massage and bodywork? 

Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage is also known to promote better sleep, improve concentration, reduce anxiety, alleviate migraines/headaches, and create an overall sense of well-being.

Are there any recommendations for post-session?

Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your sessionWater intake will help with undesired soreness and help flush released toxins out of your system. Along with drinking water, it is also a very good idea to take an epsom salt bath following your session.  And nice and easy, comfortable stretching is always helpful.  

Are there any contraindications for massage? 

Yes. That's why before we begin your session, general health questions are asked and before your first session you will be required to fill out a new client intake form. It is very important that you inform your therapist of any health problems or medications you are taking. If you are under a doctor's care, it is advised that you receive a written recommendation for massage prior to any session.

Please note:
Our therapists safety and security is also a concern.
We do not tolerate any form of sexual advance or sexual innuendo. 

We reserve the right to refuse service and/or end any session due to such behavior. 

Krave Therapeutic Massage

“ If any of you lacks wisdom, you should ask God, who gives generously to all without finding fault, and it will be given to you."
James 1:5


Krave Therapeutic Massage
13760 N 93rd Ave, Suite 105
Peoria, Arizona  85381
@ 93rd & Thunderbird


(602) 402-5402  
Text Preferred      
VM, please allow 24 hrs

By Appointment Only

We do not take walk-ins
We recommend advance
online booking
Preferred pmt: Zelle/Venmo 

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